Ember & Oak — AI Automation Demo

Feature 1 · Website

A website that works while you cook

Mobile-first, fast, and always up to date. Menu, hours, reservations, and ordering — one beautiful page your customers will actually use.

emberandoak.com

Ember & Oak

Fire-kissed flavors,
rooted in tradition

Wood-fire cuisine · Open Tue–Sun · Suwanee, GA

📋

Live Menu

Always current. Update from your phone in seconds.

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Online Ordering

DoorDash, Uber Eats, or direct — your choice.

📍

Google Maps

Directions, parking notes, and hours synced automatically.

Feature 2 · AI Chatbot

Your best host, always on shift

Answers questions, takes reservation requests, handles allergy inquiries — at 2am if needed. Try it below.

🔥

Ember & Oak Assistant ● Online now

Hi! Welcome to Ember & Oak 🔥 I can help with reservations, our menu, hours, or anything else. What can I do for you?

Handles 80% of guest questions automatically

Built on Claude AI and trained on your menu, hours, policies, and FAQs. Every unanswered question gets flagged for you.

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Reservation requests Collects party size, date, time, and sends you a notification for confirmation.

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Allergy & dietary questions Trained on your full menu with ingredient notes — no staff interruption needed.

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Hours, parking, directions Instant, accurate, 24/7 — even during your busiest service rush.

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Live on your website & Instagram DMs Customers reach it wherever they find you.

Feature 4 · Review Management

Every review gets a reply. Automatically.

AI drafts a personal, on-brand response to every Google review within hours. You approve with one tap, or it posts automatically.

Sarah M.

★★★★★

2 days ago

"Absolutely incredible dinner. The brisket was perfectly smoky and the service made us feel like regulars on our first visit. We'll be back every month!"

✦ AI Response · Auto-posted

Sarah, thank you so much — that's exactly the experience we work to create every night! The brisket gets a lot of love and we're glad it hit the spot. We'll have your usual table ready next month. 🔥

James T.

★★★☆☆

5 days ago

"Food was great but wait time was longer than expected on a Friday. Would still come back."

✦ AI Response · Awaiting approval

James, thank you for the honest feedback — Friday evenings do get busy and we appreciate your patience. We're actively working on table flow. Hope you'll give us another shot on a weeknight soon!

4.8

Average Google rating

78%

14%

100%

Response rate (industry avg: 42%)

+31

New reviews this month via SMS follow-up

Feature 5 · Loyalty Program

Keep guests coming back on autopilot

Points, perks, and personalized offers sent automatically — no punch cards, no staff overhead.

⭐ Gold Member

Ember & Oak Rewards

Welcome back, Sarah

680

pts

320 pts away from a free entrée 🎁

🎂 Free dessert on your birthday

🥩 Double points every Tuesday

📲 Early access to seasonal menus

🍷 Complimentary wine pairing on 10th visit

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SMS review requests after every visit Sent 2 hours post-visit. "How was dinner? Leave us a quick review and earn 50 bonus points." Drives your Google rating up automatically.

🎂

Birthday & anniversary campaigns "Your birthday's this week — dinner's on us (free dessert on your next visit)." Sent automatically. No manual work.

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Win-back for lapsed guests Anyone who hasn't visited in 45 days gets a personalized "We miss you" offer. Brings back 15–25% of lapsed guests.

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Milestone rewards 5th visit, 10th visit, 1-year anniversary — each one triggers a personal message and a reward. Zero effort on your side.

Feature 6 · Analytics Dashboard

What's working, in plain English

A weekly report lands in your inbox every Monday. No spreadsheets, no log-ins — just the numbers that matter.

Website visitors

2,847

↑ 18% vs last month

Reservation requests

143

↑ 32% vs last month

Chatbot conversations

389

↑ 5% vs last month

New loyalty members

↑ 24% vs last month

Website visitors — last 8 weeks

May 5

May 12

May 19

May 26

Jun 2

Jun 9

Jun 16

Jun 23

Top traffic source

Google Search (61%)

Peak chatbot hour

Friday 7–9pm

Best performing post

"Brisket Tuesday" — 203 likes

Review sentiment this month

94% positive 🔥

Your restaurant,
running itself

Fire-kissed flavors,
rooted in tradition

Live Menu

Online Ordering

Google Maps

Handles 80% of guest questions automatically

Ember & Oak Rewards

Ready to put your restaurant
on autopilot?

Your restaurant,running itself

Fire-kissed flavors,rooted in tradition

Live Menu

Online Ordering

Google Maps

Handles 80% of guest questions automatically

Ember & Oak Rewards

Ready to put your restauranton autopilot?

Your restaurant,
running itself

Fire-kissed flavors,
rooted in tradition

Ready to put your restaurant
on autopilot?